Refund policy

Returns and Refunds:

Your purchase of all 3rd Rock Essentials products are 100% satisfaction guaranteed. If you are unhappy with a product, for any reason, please return the unused portion of the product to us with a note of explanation, and we will promptly refund the purchase price.

Send your item to: 784 S. Villier Court Virginia Beach Virginia US 23452.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

You should consider using a trackable shipping service or purchasing shipping insurance to ensure that your package arrives at our location.

If you are making a BUY WITH PRIME return:

You can return Buy with Prime orders by following these steps:

1. Open the order confirmation email and choose View Order.
2. Choose Order Details to see the order details page.
3. Choose Return on the order details page.
   Note: The Return button appears only after the order is delivered.
4. Enter any additional information about the return, such as the reason for the return.
5. Confirm the estimated refund amount and summary of the return details to create the return.
   When the return has been created, a return confirmation email is sent.
6. From the return confirmation email, choose Print Return Label, and then attach the printed label to the package.
7. Drop the return off at the location listed on the return label.

Notes:

• You can email info@3rdrocksunblock.com and provide your email address to request a return label for your Buy with Prime order.
• If you lose the order confirmation email, 3rd Rock can send a new one. Just let us know, and we will send it,